Frequently Asked Questions

Residential property owners with a valid electricity connection in Assam can apply for the PM Surya Ghar scheme. Both individual households and residential welfare associations (RWAs) are eligible. The property should have a suitable rooftop for solar panel installation.

The application process includes: 1) Register on the PM Surya Ghar portal, 2) Submit required documents, 3) Get technical feasibility approval, 4) Install solar system through registered vendor like M/S Novnita Kaman Panging, 5) Apply for net metering, 6) Get inspection and commissioning, 7) Receive subsidy in bank account.

Under PM Surya Ghar scheme, eligible households can get:
- Up to 40% subsidy for systems up to 3KW
- Up to 20% subsidy for systems between 3KW to 10KW
The maximum subsidy amount is subject to government guidelines and system capacity approval.

The subsidy amount is directly credited to the customer's bank account through DBT (Direct Benefit Transfer) after successful installation, inspection, and commissioning of the solar system. M/S Novnita Kaman Panging provides complete assistance with subsidy documentation and application.

The PM Surya Ghar subsidy is primarily for residential households. Commercial establishments can benefit from accelerated depreciation benefits and other government incentives. Contact us for commercial solar financial guidance.

Complete solar installation typically takes 7-15 working days depending on:
- System capacity (3KW-10KW)
- Rooftop structure and accessibility
- Approval timelines from electricity department
- Weather conditions during installation

Most residential roofs are suitable for solar installation. Minor modifications may be needed for:
- Roofs requiring structural strengthening
- Shaded areas needing tree trimming
- Old or damaged roof replacement
Our team performs a free site survey to assess your roof condition.

Our complete installation service includes:
- Free site survey and load analysis
- System design and component selection
- Complete installation with quality components
- Net metering application and coordination
- Subsidy documentation support
- Commissioning and after-sales support

Net metering is a billing mechanism that allows you to export excess solar electricity to the grid. When your solar system produces more power than you consume, the surplus goes to the grid and you get credits. During nights or cloudy days, you use these credits. You only pay for the "net" electricity consumed (Total consumed - Total exported).

Yes, net metering is available for rooftop solar systems in Assam. The Assam Electricity Regulatory Commission (AERC) supports net metering for systems up to 1MW capacity. We coordinate with the electricity department for net meter installation and approval.

Solar panels should be cleaned every 2-3 months for optimal performance. In dusty areas or during summer, cleaning once a month is recommended. Rain can help but professional cleaning ensures maximum energy generation. We offer AMC (Annual Maintenance Contract) for regular cleaning and maintenance.

Solar systems come with multiple warranties:
- Solar panels: 25 years performance warranty
- Inverter: 5-10 years warranty
- Structure & installation: 5 years workmanship warranty
We provide comprehensive AMC options for long-term support.

Solar system costs vary based on capacity and components:
- 1KW system: ~₹50,000 - ₹60,000
- 3KW system: ~₹1,40,000 - ₹1,70,000
- 5KW system: ~₹2,30,000 - ₹2,80,000
- 10KW system: ~₹4,50,000 - ₹5,50,000
(Prices are indicative and after subsidy benefits)

Savings depend on system capacity and usage:
- 3KW system: Save ₹3,000-4,000/month (Zero bill for 2-3 BHK)
- 5KW system: Save ₹5,000-7,000/month (Zero bill for 3-4 BHK)
- 10KW system: Save ₹10,000-15,000/month (Commercial)
Most systems pay back investment in 4-6 years.

Required documents for subsidy application:
- Aadhaar Card (Applicant)
- Electricity Bill (Last 3 months)
- Property ownership proof/Land document
- Bank account details (Passbook copy)
- Rooftop photos (for feasibility)
We assist with complete documentation and application.